DNS problems with "www.xcore.com"

Non-technical related questions should go here.
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migueljds
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Post by migueljds »

I don't think it's a toolchain support thing, it's general support.
https://www.xmos.ai/file/xs1-xau8a-10-end-of-life-eol
https://www.xmos.ai/file/xcore-xa-module-eol


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dsteinwe
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Post by dsteinwe »

I have a strange url redirection: I found the page "https://www.xmos.ai/developer/xcc-command-line-manual" via google. I was interested in the parameter "-fsubword-select" and followed the link for "Channel Communication" (https://www.xmos.ai/doc/XM-000971-PC/la ... munication) and got "financial times". Why?
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migueljds
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Post by migueljds »

Hi dsteinwe,
I've managed to fix the issue causing the redirect mishap. If you try again now, the redirect should go to the correct location.
Thanks,
Miguel
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dsteinwe
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Post by dsteinwe »

Hi Miguel, now i stay on xmos.ai. But anyhow, the links don't work proper. They redirect to the same document (i.e. "Download PDF"). BTW, the page has not the official l&f, but that is not important for me.
alwalker
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Post by alwalker »

I am getting this issue in Manchester UK on xTIMEcomposer 14.4.1 and 14.3.2.

Connection to https://www.xmos.com failed

I've tried re-enabling the connection and clearing the cache but it has not solved the problem.

Is it possible that not all DNS records were updated please?

I am running macOS 10.14.6 Mojave.

Kind regards,

Al
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migueljds
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Post by migueljds »

@alwalker Could you try again now please.
alwalker
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Post by alwalker »

@migueljds

Thanks, I just retried both 14.3.2 and 14.4.1 but still fail to connect to www.xmos.com
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migueljds
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Post by migueljds »

Hmm, that's odd because it works for me... I've made an update which I think may help. give it a try now. If not perhaps check if you do not have a proxy setup on your network
alwalker
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Joined: Sun Apr 08, 2018 11:19 pm

Post by alwalker »

Thanks, but still the same issue. I don't have any proxies enabled that I can see in macOS Network settings.

If I click on 'Download all content from https://www.xmos.com' button in Preferences>xTIMEcomposer I get an Error message window which says:

Unable to download all available content:
(Received fatal alert: protocol_version)

Is this significant please?
Screenshot 2021-06-29 at 17.10.13.png
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alwalker
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Post by alwalker »

@migueljds

I tried doing a virgin installation of 14.4.1 on another MacBook Pro, and using a wired Ethernet connection into a BT Internet access point, rather than the WiFi connection that I used with my other MBP to a NowTV access point. Same issue with not being able to connect to www.xmos,com.

Two different computers, two different ISPs, two different Ethernet connection methods. I somehow don’t feel that the problem is at this end. Any ideas please?